Privacy Policy

This privacy statement (“Privacy Statement”) describes how “Holymess Pty Ltd,” doing business as “Holymess Repairs,” obtains, uses, maintains, safeguards, shares, and discloses your personal information. It covers this website as well as every connected website, app, service, and tool (collectively, “the website”). By accessing or using the website, you consent to the Company collecting, storing, using, and disclosing your personal information in the ways set forth in this Privacy Statement.

We will periodically evaluate our privacy policy. Any time we make changes to our privacy policy, we’ll let you know by posting a new version of it on the website.

The Australian Principles for Privacy

The Australian Privacy Principles (APPs) outlined in the Privacy Act of 1998 (“Privacy Act”) are binding on the Company. In terms of the gathering, handling, use, disclosure, management, access, correction, and destruction of “personal information” regarding natural persons, the APPs set basic criteria for the private sector. In conclusion, “personal information” refers to data or an opinion on a specific person that can be used to identify that person.

How We Gather Individual Data

The Company gathers personal data in a variety of ways, such as:

(a) whether you voluntarily submit information to Holymess Repairs via the Website, in person, over the phone, or in writing (via surveys, emails, or other electronic or manual methods);

(b) when you access the website and/or utilise it, in which case Holymess Repairs stores any information given to us by your computer, mobile device, or other accessing device; and

(c) from outside sources such as Holymess Repairs’s related entities, service providers to Holymess Repairs, owners of websites and applications that are linked to this one, and companies that run advertisements on the Website.

In some cases, third parties or other organisations working on your behalf will give us your personal information. Your personal information may be used and disclosed to us in this way with your express or implied consent.

What We Gather

In order to offer you our services (the “Services”), we may gather the following kinds of personal information:

(a) Your name, contact information (including email and mobile phone numbers), and name;

(b) any additional details you may have given us, including but not limited to through use of the Website or Services;

(c) personal information obtained through your use of the Website, its content, our services, and our advertising, such as, but not limited to, device identifiers, device type, geolocation information, connection information, statistics on page views, traffic to and from the Website, information from mobile networks, time and date, referring URLs, operating system and browser types, ad data, IP addresses, and regular web log data; and

(d) any additional data we deem useful for promoting or offering our services. We recognise how crucial it is to safeguard children’s privacy. The Website, together with any associated websites like our Facebook, Twitter, Snapchat, LinkedIn, or other social media pages, is not intended for or targeted towards children.

Automatic Information Gathering Regarding You

The following information about you is automatically gathered by our Internet Service Provider when you visit the Holymess Repairs website:

your server’s IP address;

(b) the website you visited just before arriving at ours;

(c) your domain name

(d) when exactly you visited our website;

(e) the websites you visited and the data or documents you downloaded;

(f) the browser type you were using; and

(g) any other data that we occasionally ask our Internet service provider to keep track of.

Uses of Personal Information

To deliver the services in a customised, secure, and effective manner, we collect, use, and store your personal information. You provide your approval for your personal information to be gathered, used, stored, shared, and disclosed by Holymess Repairs to:

(a) run our company, create content, offer customer service, and handle payments (including upgrades and enhancements);

(b) offer, manage, advertise, and administer the Services;

(c) investigate, create, and enhance the Services;

(d) interact with you;

(e) carry out surveys to find out how the Services are used and how satisfied users are;

(f) identify, look into, and stop potentially illegal activity or activity that would violate our Terms of Use, this Privacy Policy, or any other policy;

(g) uphold our Privacy Statement, our Terms of Use, or any other policy;

(h) check the quality or completeness of the information (including by checking with third parties);

(I) abide by our legal duties, a demand from a governmental body, a regulatory body, or a court order that has legal force;

(j) integrate or aggregate your personal information with data we get from other parties for the purposes outlined in this privacy statement;

(k) aggregate and/or anonymize your personal information so that it cannot be used to identify you, whether alone or in conjunction with other data;

(l) settle conflicts and locate, analyse, and fix issues;

(m) inform you of the Website and periodic modifications to the Website;

(n) send you notices, offers, and communications related to marketing, advertising, and promotions that are general, targeted, or personalised; measure and improve our marketing, advertising, and promotions in accordance with your preferences for ad customization; or

(o) to safeguard someone’s safety, property, or rights.

Your personal information can be accessible to other users of the device if you access the Website from a shared or a third-party device (such as in an internet cafe).

Personal Information Disclosure

For the objectives outlined in this privacy statement, we may divulge your personal information to third parties, including but not limited to:

(a) Our employees;

(b) other businesses, organisations, contractors, and outside service providers who help us deliver the Services we offer to you or who carry out those Services on our behalf, such as:

(i) providers of information technology services;

(ii) mailing homes

(iii) Companies that conduct market research; and

(iv) professional consultants;

(c )   the representatives you have authorised;

(d) third parties to whom you explicitly request that we share your personal information or whom you have granted us permission to do so;

(e) governmental, regulatory, and other organisations of a similar nature, as needed or permitted by law; and

(f) the companies with whom we want to merge or be purchased.

We will make a good faith effort to guarantee that everyone to whom we provide your personal information upholds the APPs or comparable privacy laws and maintains the information’s confidentiality.

Foreign Disclosure

In general, we try to avoid giving your information to foreign companies, but under some conditions, we might (such as if our servers are located overseas). These disclosures will adhere to the APPs.

Employing Cookies

Cookies, pixel tags, “flash cookies,” or other local storage made available by your browser or related apps (each a “Cookie” and collectively “Cookies”) may be used by us (or a third party delivering services to Holymess Repairs ). When you visit a website, a tiny file called a cookie may be stored on your computer. On certain pages of the website, cookies are utilised. The majority of browsers now allow you to accept or decline cookies when they are presented. If you are unsure whether your browser supports this feature, you should contact the programme developer, the IT support team at your workplace, or your internet service provider. The Company might not be able to offer you all of our Services if cookies are disabled.

Your personal data may be collected and stored by cookies. The personal data gathered through the use of cookies is covered by this privacy policy. You agree and recognise that we may use Cookies to collect your personal information.

In order to provide you with the Services, cookies may be used to recognise you as a Website user, remember your preferences, customise and assess the success of our promotions, advertising, and marketing, track how you use the Website, and for security reasons. Additionally, you can come across Cookies that are utilised by third parties and put on some Website pages without our knowledge or consent (such as webpages created by another user). The use of such Cookies is neither the Company’s responsibility nor its liability.

The Website may also contain apps and advertisements that are provided to the Website by third parties (“Linked Sites”), as well as connections to websites operated by third parties (including links that users or members have made). Companies that run Linked Sites may gather personal data using various methods, including Cookies. You should review the privacy policies of any Linked Sites before providing any personal information as Holymess Repairs is neither responsible nor liable for them. To be clear, Linked Sites are not covered by this privacy statement.

An online service provider that hosts the website may occasionally change. Our Privacy Policy does not apply to the use of Cookies by our service providers.

Security and Storage

We take reasonable precautions to preserve, safeguard, and process your personal information. We take reasonable precautions to safeguard the information against loss, theft, abuse, and unauthorised access, as well as from alteration or disclosure. We will take reasonable steps to erase your personal information when we no longer need it for a permissible purpose under the APPs.

Information Access

You can email us at the address indicated under “Contact Us” below to seek access to the personal information we have on file about you, subject to the Privacy Act. All access requests will be handled in a timely manner.

We might not always be able or required to give you access to your personal information. If this happens, we will explain why, in compliance with the Privacy Act, we have decided not to provide you with this access to your personal information.

Making a request to see your personal information is free of charge. However, in some instances, such as if you make repeated requests for information or where the information is kept by a third-party source, we may impose an administrative fee for the transmission of information.

Holymess Repairs makes an effort to hold accurate, comprehensive, and current personal information. Please let us know if you think any of the personal data we have is incorrect, and we’ll usually update it upon your request. If we reject your request, we will only do so if we have a good reason to, and we will explain our decision to you.

Opting Out

You can tell us through email at the address provided under “Contact Us” if you do not want to receive our marketing, advertising, and promotional information, offers, and communications.

Refund Procedure

In most cases, Holymess Repairs does not offer refunds if a customer just changes their mind or makes a poor choice. In the event that a product is defective, inaccurately described, different from the one you ordered on the website, or fails to perform as intended, you have the option of a refund, exchange, or credit. This provision remains subject to Holymess Repairs Terms and  Conditions.

Message Us

Please get in touch with us using the information on our contact page at https://holymessrepairs.com.au/contact-us/ if you receive communications claiming to be from us or our services that you feel were sent to you illegally or in violation of this Privacy Policy.

Please call Holymess Repairs at if you have any enquiries or complaints about this privacy statement.