To receive your discount please fill in your details below.
It warms our hearts to see our valued HEROES being taken care off.
Regarding the services we offer and the manner in which we give them, we welcome your criticisms, praises, and comments. We want to know about any problems you’ve had with the service you’ve received or any issues you want us to look into.
While we work hard to deliver services of the highest calibre, we acknowledge that mistakes can occasionally happen.
Please contact [email protected] by email. To help us reply to your complaint as quickly as possible, kindly include the following details.
Your name and contact information will enable us to get in touch with you and help you with the problem. Please include a thorough explanation of your complaint and any supporting images, together with your work and invoice numbers. Please be precise, factual, and specific when describing the result you desire.
We won’t be able to reply to you personally if you give us anonymous feedback.
When we receive your email, we’ll make sure to acknowledge, review, and investigate your problem.
Depending on the nature of the problem you have reported, it can take some time for us to complete our investigation.
All disputes should be settled within ten working days. If we are unable to address your problem, we will let you know why and let you know what alternative options you have.
We will get in touch with you via email if we need further details to fully examine your complaints. We will only get in touch with the person who accepted the quote out of respect for their privacy.
Reconnect with us, and we’ll take your case to the next level.
You might choose to get in touch with the Fair-Trading/Small Claims Tribunal if you’re dissatisfied with the final result (after escalation).
